Terms and Conditions

Welcome to Kitchano. By using our website and placing an order, you agree to the following terms and conditions:

1. Orders

  • All orders are subject to availability.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

2. Payment

  • We accept secure payments via Visa, MasterCard, American Express, PayPal, and other available methods.

  • Payment must be completed at the time of purchase.

3. Shipping & Delivery

  • Orders are processed within 1–2 business days.

  • Delivery typically takes 5–10 business days depending on your location.

  • Shipping coverage includes the United States and Europe.

  • Tracking information will be provided via email once your order ships.

4. Refunds & Returns

  • Our Refund Policy applies to all orders. Please see our Refund Policy – 30 Days page for detailed instructions.

  • Products must be returned in their original condition and packaging to be eligible for a refund.

5. User Responsibilities

  • Users must provide accurate and complete information when placing orders.

  • Users are responsible for maintaining the confidentiality of their account information and password.

6. Limitation of Liability

  • Kitchano is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability shall not exceed the purchase price of the products ordered.

7. Changes to Terms

  • Kitchano reserves the right to modify these terms and conditions at any time. Updated terms will be posted on this page.

8. Contact Information
For any questions regarding these terms, orders, shipping, or refunds, please contact us:
KITCHANO LTD
9 Cheniston Gardens
W8 6TG, London, United Kingdom
Phone: +1 (305) 250-4577
Email: support@kitchano.store