Refund Policy – 30 Days

At Kitchano, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order — no stress, no hassle.

✅ Eligibility

To qualify for a refund:

  • The item must be unused, in its original packaging, and in the same condition as received
  • Products that are damaged or altered after delivery may not be eligible

📩 How to Request a Refund

Getting a refund is simple:

  • Contact our support team:
  • Provide your order number and the reason for your request

🚚 Free Return Shipping

  • 🎁 We cover return shipping costs — 100% FREE
  • You won’t pay anything to send your item back
  • If you receive a defective or incorrect product, we prioritize your case immediately

⏳ Refund Processing

  • Once your return is received and inspected:
    • ✔️ Approved refunds are processed within 5–10 business days
    • 💳 The refund will be sent to your original payment method

ℹ️ Additional Information

  • We use a fair and transparent process to ensure customer satisfaction
  • Processing times may vary slightly depending on your bank or payment provider

🏢 Company Information

KITCHANO LTD
HEY QUDS RUE 18 N: 68
OUJDA, 60005
MOROCCO

✨ Why customers trust Kitchano?

  • 30-Day Risk-Free Guarantee
  • Free Returns (No Hidden Fees)
  • Fast & Reliable Support